Privacy Policy for ChatterKart

Last Updated: January 6, 2025 Welcome to ChatterKart! Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our free WhatsApp marketing tools and website at https://chatterkart.com. 1. What Information We Collect Newsletter & Communication: - Email addresses when you subscribe to our newsletter - Names if you provide them when contacting us Website Usage: - Cookies for website analytics (Google Analytics, PostHog) - Your IP address and browser information - Pages you visit and how long you stay - Device and browser type When You Contact Us: - Any information you provide in support tickets or emails - Feedback and questions you send us 2. How We Use Your Information We use your information to: - Send you our newsletter (only if you subscribe) - Respond to your questions and support requests - Improve our website and tools - Understand how people use our site - Send important service updates We do NOT: - Sell your information to anyone - Spam you with unwanted emails - Share your data with third parties (except analytics tools) 3. Cookies and Analytics We use: - Google Analytics to understand website traffic - PostHog for user behavior analytics - Essential cookies to make our website work properly You can disable cookies in your browser settings, but some website features may not work properly. 4. Data Security We take reasonable steps to protect your information: - We use secure servers and connections - We limit access to your data - We don't store sensitive information we don't need However, no internet transmission is 100% secure. 5. Your Rights You can: - Unsubscribe from our newsletter anytime - Request to delete your data by emailing us - Ask what information we have about you - Opt out of analytics cookies 6. Third-Party Services Our website uses: - Google Analytics (Google's Privacy Policy applies) - PostHog (PostHog's Privacy Policy applies) - Crisp for customer support chat These services have their own privacy policies. 7. Children's Privacy We don't knowingly collect information from children under 16. If you're a parent and think we have your child's information, please contact us and we'll delete it. 8. Changes to This Policy We may update this policy occasionally. We'll post the new version here with an updated date. For major changes, we may email newsletter subscribers. 9. International Users We're based in India, but users from anywhere can use our free tools. If you're in the EU, you have additional rights under GDPR - just email us. 10. Contact Us Questions about this privacy policy or your data? Email us: chatterkart@gmail.com We'll respond within a few days. Thanks for trusting ChatterKart with your data!